Paid sample response
24 hoursAvailability, grade, MOQ, price, lead time and sample options for submitted SKU lists.
Service system
Warranty, RMA and quality controls built into the supply program.
A premium repair-parts supplier must be measurable. AMGOO defines warranty, DOA, RMA route, sample response, and pilot metrics before scale-up.
U.S. RMA intake
Ann Arbor, MICatherine receives RMA returns. Confirmed issues move to replacement or order credit.
DOA policy
7 daysSubmit order number, SKU, issue description, photos/video and technician notes when applicable.
Warranty by category
Clear terms for procurement review.
Screens exclude physical damage, customer-caused damage, liquid damage, installation damage, cracks, pressure marks and other non-manufacturing defects.
Laptop batteries6 months
Screens / display assemblies3-6 months
Keyboards / top cases3 months
Fans / thermal modules3 months
Charging-port boards / USB-C boards3 months
Hinges / selected mechanical parts3 months
Operational proof
Visual evidence for QC, traceability and RMA handling.
Approved real AMGOO operational photos give buyers a more direct view of inspection, inventory handling and RMA processing capability.
QC Testing Equipment
Real AMGOO testing workstation used for repair-parts inspection and validation.
Inventory Handling
Real AMGOO storage environment for organized parts handling and procurement support.
RMA Inbound Processing
Real bench operation for returned parts review, inspection and feedback handling.